FLORALIVE · KARLSRUHE

Privacy policy

FLORALIVE privacy policy

1. Privacy at a glance

General information

The following information provides a brief overview of what happens to your personal data when you visit this website. Personal data is any data that can identify you personally. Detailed information on data protection can be found in our privacy policy below this text.

Data collection on this website

Who is responsible for data collection on this website?

Data processing on this website is carried out by the website operator. You can find the operator’s contact details in the “Information about the controller” section of this privacy policy.

How do we collect your data?

Some of your data is collected when you provide it to us, for example, data you enter in a contact form. Other data is collected automatically or after your consent by our IT systems when you visit the website. This is primarily technical data (for example, internet browser, operating system or time of access). This data is collected automatically as soon as you enter this website.

What do we use your data for?

Some data is collected to ensure that the website is provided without errors. Other data may be used to analyse your user behaviour.

What rights do you have regarding your data?

You have the right at any time to obtain free information about the origin, recipients and purpose of your stored personal data. You also have the right to request rectification or erasure. If you have consented to data processing, you may withdraw that consent at any time with effect for the future. Under certain circumstances, you also have the right to request restriction of processing of your personal data. You additionally have the right to lodge a complaint with the competent supervisory authority.

2. Hosting

We host the content of our website with the following provider: IONOS

The provider is IONOS SE, Elgendorfer Str. 57, 56410 Montabaur (hereinafter IONOS). When you visit our website, IONOS records various log files, including your IP addresses. For details, see the IONOS privacy policy:

https://www.ionos.de/terms-gtc/terms-privacy.

IONOS is used on the basis of Art. 6 para. 1 lit. f GDPR. We have a legitimate interest in presenting our website as reliably as possible. Where corresponding consent has been requested, processing takes place solely on the basis of Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TDDDG, insofar as the consent covers storing cookies or accessing information on the user’s device (for example, device fingerprinting) within the meaning of the TDDDG. Consent may be withdrawn at any time.

Processing on behalf of a controller

We have concluded a data processing agreement for use of the service mentioned above. This agreement is required by data protection law and ensures that the provider processes our website visitors’ personal data only in accordance with our

instructions and in compliance with the GDPR.

3. General information and mandatory disclosures

Privacy

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with statutory data protection provisions and this privacy policy. When you use this website, various personal data is collected. Personal data is data that can identify you personally. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this happens.

Please note that data transmission over the internet (for example, communication by email) may have security vulnerabilities. Complete protection of data against access by third parties is not possible.

Information about the controller

The controller responsible for data processing on this website is:

Zeki Güler,

Rastatter Straße 18, 76199 Karlsruhe

Telefon: 0721 890848,

Fax: 0721 887669

E-Mail:

info@floralive-karlsruhe.de

The controller is the natural or legal person who, alone or jointly with others, determines the purposes and means of processing personal data (for example, names, email addresses or similar information).

Retention period

Unless a more specific retention period is stated in this privacy policy, your personal data remains with us until the purpose of processing no longer applies. If you make a valid erasure request or withdraw consent to processing, your data will be deleted unless we have other legally permissible reasons to retain it (for example, tax or commercial-law retention periods); in the latter case, deletion takes place when those reasons cease to apply.

General information on the legal bases for data processing on this website.

Where you have consented to data processing, we process your personal data on the basis of Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR where special categories of data under Art. 9 para. 1 GDPR are processed. If you expressly consent to the transfer of personal data to third countries, processing also takes place on the basis of Art. 49 para. 1 lit. a GDPR. Where you have consented to storing cookies or accessing information on your device (for example, through device fingerprinting), processing additionally takes place on the basis of § 25 para. 1 TDDDG. Consent may be withdrawn at any time. If your data is required to fulfil a contract or implement pre-contractual measures, we process it on the basis of Art. 6 para. 1 lit. b GDPR. We also process your data on the basis of Art. 6 para. 1 lit. c GDPR where this is necessary to fulfil a legal obligation.

Data processing may also take place on the basis of our legitimate interest under Art. 6 para. 1 lit. f GDPR. The following paragraphs of this privacy policy explain the legal bases applicable in each individual case.

Recipients of personal data

As part of our business activities, we work with various external organisations. This sometimes requires personal data to be transferred to those organisations. We disclose personal data to external organisations only where this is necessary to fulfil a contract, where we are legally obliged to do so (for example, disclosure to tax authorities), where we have a legitimate interest in disclosure under Art. 6 para. 1 lit. f GDPR, or where another legal basis permits disclosure. When using processors, we disclose our customers’ personal data only on the basis of a valid data processing agreement. In the case of joint processing, a joint processing agreement is concluded.

Withdrawal of your consent to data processing.

Many data processing operations are possible only with your express consent. You may withdraw consent you have already given at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.

Right to object to data collection in particular circumstances and to direct marketing (Art. 21 GDPR)

WHERE DATA PROCESSING IS BASED ON ART. 6 PARA. 1 LIT. E OR F GDPR, YOU HAVE THE RIGHT AT ANY TIME TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA ON GROUNDS RELATING TO YOUR PARTICULAR SITUATION; THIS ALSO APPLIES TO

PROFILING BASED ON THOSE PROVISIONS. THIS PRIVACY POLICY STATES THE LEGAL BASIS FOR EACH PROCESSING ACTIVITY. IF YOU OBJECT, WE WILL NO LONGER PROCESS THE PERSONAL DATA CONCERNED UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR PROCESSING

THAT OVERRIDE YOUR INTERESTS, RIGHTS AND FREEDOMS, OR PROCESSING IS FOR THE ESTABLISHMENT, EXERCISE OR DEFENCE OF LEGAL CLAIMS (OBJECTION UNDER ART. 21 PARA. 1 GDPR).

WHERE YOUR PERSONAL DATA IS PROCESSED FOR DIRECT MARKETING, YOU HAVE THE RIGHT AT ANY TIME TO OBJECT TO PROCESSING OF YOUR PERSONAL DATA FOR SUCH MARKETING; THIS ALSO APPLIES TO PROFILING INSOFAR AS IT IS RELATED TO THAT DIRECT MARKETING.

IF YOU OBJECT, YOUR PERSONAL DATA WILL NO LONGER BE USED FOR DIRECT MARKETING (OBJECTION UNDER ART. 21 PARA. 2 GDPR).

Right to lodge a complaint with the competent supervisory authority

In the event of GDPR infringements, data subjects have the right to lodge a complaint with a supervisory authority, particularly in the member state of their habitual residence, place of work or the alleged infringement. This right to complain is without prejudice to other

administrative or judicial remedies.

Right to data portability

You have the right to receive data that we process automatically on the basis of your consent or to fulfil a contract, either yourself or through a third party, in a commonly used, machine-readable format. If you request direct transfer to another controller, this will be done only where technically feasible.

Access, rectification and erasure

Within the applicable legal provisions, you have the right at any time to obtain free information about your stored personal data, its origin and recipients and the purpose of processing, and, where applicable, a right to rectification or erasure. You may contact us at any time about this or any other questions concerning personal data.

Right to restriction of processing

You have the right to request restriction of the processing of your personal data. You may contact us at any time for this purpose. The right to restriction of processing applies in the following cases:

If you dispute the accuracy of personal data we store about you, we generally need time to verify it. During this verification, you have the right to request restriction of processing of your personal data.

If your personal data has been or is being processed unlawfully, you may request restriction of processing instead of erasure. If we no longer need your personal data but you need it to exercise, defend or establish legal claims, you have the right to request restriction of processing instead of erasure.

If you have objected under Art. 21 para. 1 GDPR, your interests and ours must be balanced. Until it is determined whose interests prevail, you have the right to request restriction of processing of your personal data.

If processing of your personal data has been restricted, that data may, apart from storage, be processed only with your consent, for the establishment, exercise or defence of legal claims, to protect the rights of another natural or legal person, or for reasons of important public interest of the European Union or a member state.

SSL or TLS encryption

For security reasons and to protect the transmission of confidential content, such as orders or enquiries sent to us as the website operator, this site uses SSL or TLS encryption. You can recognise an encrypted connection when the browser address changes from “http://” to “https://” and by the lock symbol in your browser bar.

When SSL or TLS encryption is enabled, the data you send us cannot be read by third parties.

Objection to advertising emails

We hereby object to the use of contact details published as part of the legal notice requirements to send advertising and information material that has not been expressly requested. The operators of these pages expressly reserve the right to take legal action against unsolicited advertising, such as spam emails.

4. Data collection on this website

Our webpages use “cookies”. Cookies are small data packets and do not harm your device. They are stored either temporarily for the duration of a session (session cookies) or permanently (persistent cookies) on your device. Session cookies are deleted automatically after your visit ends. Persistent cookies remain on your device until you delete them yourself or your web browser deletes them automatically.

Cookies may originate from us (first-party cookies) or from third-party companies (third-party cookies). Third-party cookies allow certain services provided by third-party companies to be integrated into websites (for example, cookies used to process payment services).

Cookies have various functions. Many cookies are technically necessary because certain website functions would not work without them (for example, the shopping basket function or displaying videos). Other cookies may be used to evaluate user behaviour or for advertising. Cookies required for electronic communication, to provide particular functions you request (for example, the shopping basket function), or to optimise the website (for example, cookies measuring the web audience) (necessary cookies) are stored on the basis of Art. 6 para. 1 lit. f GDPR unless another legal basis is stated. The website operator has a legitimate interest in storing necessary cookies to provide technically error-free and optimised services. Where consent to storing cookies and similar recognition technologies has been requested, processing takes place solely on the basis of that consent (Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TDDDG); consent may be withdrawn at any time.

You can configure your browser to inform you when cookies are set, to allow cookies only in individual cases, to reject cookies in certain cases or generally, and to delete cookies automatically when the browser closes. Disabling cookies may limit this website’s functionality. This privacy policy explains which cookies and services are used on this website.

Enquiries by email, telephone or fax

If you contact us by email, telephone or fax, we store and process your enquiry, including all personal data it contains (name, enquiry), to handle your request. We do not disclose this data without your consent. Processing is based on Art. 6 para. 1 lit. b GDPR where your enquiry relates to fulfilment of a contract or is necessary for pre-contractual measures. In all other cases, processing is based on our legitimate interest in effectively handling enquiries addressed to us (Art. 6 para. 1 lit. f GDPR) or on your consent (Art. 6 para. 1 lit. a GDPR) where requested; consent may be withdrawn at any time. Data you send us through contact enquiries remains with us until you request erasure, withdraw consent to storage, or the purpose of storage no longer applies (for example, after your request has been fully handled). Mandatory statutory provisions, particularly statutory retention periods, remain unaffected.

5. Analytics tools and advertising

IONOS WebAnalytics

This website uses the analytics services of IONOS WebAnalytics (hereinafter IONOS). The provider is 1&1 IONOS SE, Elgendorfer Straße 57, D – 56410 Montabaur. IONOS analytics can analyse, among other things, visitor numbers and behaviour (for example, page views, duration of visits and bounce rates), visitor sources (the page visitors come from), visitor locations and technical data (browser and operating system versions). For this purpose,

IONOS stores the following data in particular:

Referrer (previously visited webpage)

Requested webpage or file

Browser type and version

Operating system used

Device type used

Time of access

IP address in anonymised form (used only to determine the location of access)

According to IONOS, data is collected in fully anonymised form, so it cannot be traced to individual persons. IONOS WebAnalytics does not store cookies. The data is stored and analysed on the basis of Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in statistically analysing user behaviour to

optimise both the website and its advertising. Where corresponding consent has been requested, processing takes place solely on the basis of Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TDDDG, insofar as the consent covers storing cookies or accessing information on the user’s device (for example, device fingerprinting) within the meaning of the TDDDG. Consent may be withdrawn at any time.

For more information about data collection and processing by IONOS WebAnalytics, please see the IONOS privacy policy at the following link:

https://www.ionos.de/terms-gtc/datenschutzerklaerung/

Processing on behalf of a controller

Source:

https://www.e-recht24.de

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Limitation of liability

The content of this website is prepared with the greatest possible care. However, the provider does not guarantee the accuracy, completeness or currency of the content provided. Users use the website’s content at their own risk.

External links

This website contains links to third-party websites (“external links”). The respective operators are responsible for those websites. When first adding the external links, the provider checked the third-party content for possible legal infringements. No infringements were apparent at that time. The provider has no influence on the current or future design or content of the linked pages. Adding external links does not mean the provider adopts the linked content as its own. Continuous monitoring of external links is not reasonable without specific indications of infringements. However, if the provider becomes aware of infringements, such external links will be deleted without delay.

FLORALIVE - Zeki Güler - August 2025